Customer Service Agent, Air Export
Company: Advantage Resourcing
Location: Inglewood
Posted on: June 25, 2022
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Job Description:
Job Title: Customer Service Agent, Air ExportFLSA:
Non-ExemptReports To: ManagerWork Location: Inglewood, CA
-Schedule: 9am - 6pm (M - F) -OVERVIEW:A global leading Freight
Forwarding/ Logistics company is looking for a motivated candidate
for the opening of Customer Service Agent in their Air Export
department.The main duties include ensuring the proper and timely
movement of freight and information, while providing an exceptional
customer service within the air export department.By working for a
major logistics company, you will be able to learn about the flow
of goods across the world.ESSENTIAL DUTIES AND RESPONSIBILITIES
INCLUDE BUT NOT LIMITED TO: ---- - - - - - - Support Air Export
operation by coordinating air export freight logistics.--- - - - -
- - Track and trace export cargo of assigned accounts.--- - - - - -
- Initiate and confirm bookings of effective routings and space for
export cargo after comparison of flight times and delivery services
to meet customers' requirement.--- - - - - - - Prepare and review
export documentation and labeling for agents, airlines and internal
departments upon request.--- - - - - - - Respond to customer
inquiries regarding their shipments, lead-time, quotes and
others.--- - - - - - - Produce daily volume report and escalate any
issues to management.--- - - - - - - Develop knowledge of U.S.
Customs, TSA regulations, commodity classification, freight rates
through on-the-job trainings.--- - - - - - - Perform duties
requested by Management.QUALIFICATIONS:--- - - - - - - Proficiency
in Microsoft Office (Excel and Word)--- - - - - - - Previous work
experience as a customer service role and/or freight forwarding
industry is preferred (not mandatory) - About Advantage Resourcing
Advantage Resourcing is committed to providing equal employment
opportunity for all persons regardless of race, color, religion
(including religious dress and grooming practices), sex, sexual
orientation, gender, gender identity, gender expression, age,
marital status, national origin, ancestry, citizenship status,
pregnancy, medical condition, genetic information, mental and
physical disability, political affiliation, union membership,
status as a parent, military or veteran status or other non-merit
based factors. We will provide reasonable accommodations throughout
the application, interviewing and employment process. If you
require a reasonable accommodation, contact us. Advantage
Resourcing is an E-Verify employer. This policy is applicable to
all phases of the employment relationship, including hiring,
transfers, promotions, training, terminations, working conditions,
compensation, benefits, and other terms and conditions of
employment. All employees are directed to familiarize themselves
with this policy and to act in accordance with it. All decisions
with respect to employment matters and other phases of
employer-temporary employee relationships will be in keeping with
this policy and in accordance with all applicable laws and
regulations.
Keywords: Advantage Resourcing, Inglewood , Customer Service Agent, Air Export, Sales , Inglewood, California
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