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Senior Customer Success Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Senior Customer Success Analyst, USA, Remote.
Key Responsibilities

Create and maintain dashboards and reports that track key success metrics
Analyze customer behavior, product usage, and retention data to drive company strategy
Partner with Customer Success and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction

Required Qualifications

5+ years of experience in RevOps, Analytics, Customer Success Ops, or similar roles
Strong analytical skills with fluency in SQL, Excel/Google Sheets, and data visualization tools
Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT), and customer success platforms
A self-motivated individual with natural curiosity and initiative

Keywords: VirtualVocations, Inglewood , Senior Customer Success Analyst, Professions , Vista, California

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