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Systems Performance Technician (6 mo. contract role)

Company: Solutelia LLC
Location: Inglewood
Posted on: January 8, 2021

Job Description:

Systems Performance Technician (6 mo. Contract Role)Location: Inglewood, CA (Currently Remote services a 75-mile area around Inglewood)W-2 Full-time position for the duration of the contract.Only Local Candidates Considered at this time.Not available for third party, C2C or 1099.As a (contract) System Performance Technician, you would join our clients System Performance team. Yourresponsibilities would include troubleshooting, repairs, and maintaining a defined region of active wireless systems, which may include distributed antenna systems (DAS), small cells, DRAN, and Wi-Fi (this consists of the electronic, RF, and physical layer). You will maintain and execute the clients Company-defined operational and network performance standards, processes, and procedures governing the repair, maintenance, and network availability. You will work with the Network Operations Center (NOC) and System Performance Engineers to ensure assets comply with performance metrics and customer service level agreements (SLAs).Key Responsibilities:Perform break/fix services on active equipment to maintain system availability metrics for assigned clusters/regions. Work closely and in collaboration with System Performance Engineers and the NOC to resolve network outages.Interface with the NOC and System Performance Engineers to operate remote monitoring software tools and ticketing platforms.Work cross-functionally to ensure monitoring, ticketing, and information management systems are efficient and effective.Prioritize network issues and outages to meet or exceed contracted repair service level agreements.Interact with external parties such as carriers and landlords and their representatives.Perform routine site audits of assets in an assigned area/zone efficiently and cost-effectively.Ensure all assigned assets meet safety, compliance, and asset integrity standards through the Companys Standard of Care Program.Approximately 75% of the time, the role will be performed outside of a conventional office environment and involve visiting assets in a Company vehicle, including onsite support at special events.Other duties as assigned.Skills/Experience Needed to Succeed:Bachelors degree preferred.Minimum 4 years of experience in RF field operations supporting the system performance of wireless networks required.Must be at least 21 years old, have a valid drivers license, safe driving record, and capable of extensively travel by vehicle.Ability to use discretion when setting priorities and resolving issues in accordance with the Companys standards.Intermediate understanding of passive infrastructure installation and troubleshooting (Fiber, Coax, CAT 6).Experience with RF, DAS, IP and Wi-Fi systems, backhaul and an understanding of wireless principles.Ability to troubleshoot complex radio and cabling networks with guidance from peers and managerExperience with RF tools and software (e.g., spectrum analyzer, test phones, CW, fiber OTDR, optical power meter)Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applicationsStrong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectivelyAbility to work with different functional groups and levels of employees to effectively and professionally achieve resultsStrong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environmentWhile performing the role, you will need to lift up to 60 lbs., climb ladders and operate lifts with proper certifications, and be able work at developed and undeveloped construction sitesApproximately 25% air travel may be required in support of the positions responsibilitiesServices a 75 mile area around Inglewood, CAAs a full-time, W-2 salary, exempt employee, the individual filling this position would be eligible for holiday pay (six days) and to participate in our company-sponsored benefits (2 medical plans, dental, voluntary vision, voluntary short term disability, and voluntary life and AD&D insurance), 401K, and PTO programs.Solutelia, L.L.C. is an E-Verify participant and Equal Employment Opportunity Employer. Solutelia will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy or any other characteristic protected under applicable law.by Jobble

Keywords: Solutelia LLC, Inglewood , Systems Performance Technician (6 mo. contract role), Professions , Inglewood, California

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