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Patient Services Representative

Company: InterDent Service Corporation
Location: Inglewood
Posted on: March 16, 2023

Job Description:

This position is offering a Training Bonus of over $1,000!

  • 30 Days:$500
    60 Days: $350
    90 Days:$175 Do you find fulfillment helping others? At InterDent and our dental brand Gentle Dental, our priority is our patients, and providing them with the highest standard of care. Our relationship with a patient begins early on with a phone call. Our patient services representatives are ready to assist, whether it's setting up their first appointment, or handling concerns. This group of people is caring and professional, but above all, committed to helping their patients. Would you like to begin your career path in the dental field? No worries, no dental experience is necessary. Our dedicated management team is ready to train.

    At InterDent, and in our 150+ affiliated dental offices, we build relationships for life, serving over one million patients each year. Gentle Dental provides high-quality comprehensive care, including general dentistry, orthodontics, periodontics, endodontics, pedodontics, prosthodontics, and oral surgery.

    Hours of Operation: Shifts available and range from 7:15 a.m to 8 p.m. PST

    Compensation: Hourly base pay, plus commission plan plus $1,025 training bonus

    Essential Duties and Responsibilities:
    • Respond to high volume inbound phone calls while compassionately handling questions and/or concerns
    • Schedule new patient appointments
    • Use trained sales tactics to reach company goals of appointments set and customer satisfaction
    • Various duties as assigned by the Call Center Leadership Team Qualifications:
      • High school diploma or equivalent
      • 1-2 years of customer service experience
      • Ability to accurately type 40 wpm
      • Desire to exceed customer expectations
      • Experience working in a fast-paced, customer-driven environment Benefits:
        • Medical
        • Dental
        • Vision
        • Life insurance
        • 401k plan
        • CE credits
        • Opportunities for advancement within the company

Keywords: InterDent Service Corporation, Inglewood , Patient Services Representative, Other , Inglewood, California

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