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Remote Community Engagement Technical Support Analyst

Company: VirtualVocations
Location: Inglewood
Posted on: July 31, 2022

Job Description:

A financial services company needs applicants for an opening for a Remote Community Engagement Technical Support Analyst.

Individual must be able to fulfill the following responsibilities:
Assist with the build and submission process surrounding iOS and Android apps
Keep customer certifications up to date
Troubleshoot, repair, and deploy Apple and Google Play apps
Qualifications for this position include:

Experience working in customer service
Experience preferred with technology, software, and technical documentation
Experience preferred with the following systems: Apple, Google Apps, Zendesk, and JIRA
Combined abilities of technical aptitude, project management, and communication skills
Ability to shift between working independently and collaboratively
Efficient and detail-oriented, dedicated to streamlining processes

Keywords: VirtualVocations, Inglewood , Remote Community Engagement Technical Support Analyst, IT / Software / Systems , Inglewood, California

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