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IT Systems Administrator

Company: KORE1
Location: Inglewood
Posted on: April 3, 2021

Job Description:

6 month contract to hire
Essential Functions:

  • Serves as a Virtual Help Desk escalation point for Help Desk Technicians to get assistance, troubleshoot and resolve problems
  • Assures the efficient operation of the company's computers and makes recommendations to the IT Director regarding repair, upgrades and purchases of hardware and software
  • Provides primary technical support in a specialized technology area(s) as assigned by the IT Director
  • Provides secondary/backup technical support as assigned
  • Creates support procedure documentation for use by end users as well as junior support staff
  • Maintains inventory of assigned areas software and equipment
  • Ensures spare software and equipment is kept in a locked storage area
  • Implements and supports the policies and procedures developed by the Information Technology Department including IT Security policies
  • In consultation with, and under the direction of the IT Director acts as a project resource for implementing the Company-wide technology roadmap items
  • Travels to other company locations to assist in technology project deployment and end-user training as needed
  • Take ownership and maintain systems backup and data recovery solutions Requirements:
    • Bachelor's Degree in a related field and three years' experience or must have a minimum of five years paid work experience in computer technician related field including basic troubleshooting of hardware and software
    • Knowledge of VMware 7.0
    • Strong understanding of Networking - Firewalls, Routers, Switches, WAPs, SDWANs, etc.
    • Know the basics of Cyber Security
    • Basic knowledge of Business Continuity and Disaster Recovery
    • Must have advanced knowledge of PC hardware and software operations
    • Industry Certification preferred - CompTIA NetPlus, MS Azure Administrator Associate, Windows 10
    • Experienced with Scripts and Automation Tools a plus

Keywords: KORE1, Inglewood , IT Systems Administrator, IT / Software / Systems , Inglewood, California

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