General Manager - Retail
Posted on: January 17, 2022
Manages all aspects of a single high profile asset or portfolio of
commercial properties for one owner. Oversees all marketing,
operations and financial activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to tenant needs, ensuring that administrative and building
technical staff resolve problems promptly. Ensures that services
are provided in compliance with policies, procedures, regulations
and contractual obligations and standards.
Ensures periodic regular property inspection. Recommends and/or
approves alterations, maintenance and reconditioning as necessary.
Contracts for and supervises vendor services as required.
At owner's discretion, markets and leases the property, qualifying
and showing space to prospective tenants, and negotiating new
leases and lease renewals. Coordinates tenant move-ins and
move-outs, and "walk-through" spaces with tenants and tenant
Acts as primary contact with property owners to ensure that
objectives as being met. Prepares and delivers timely, accurate and
Develops and controls annual budgets for operating and capital
expenses. Forecasts management plans and prepares monthly
performance, explaining variances.
Collects rent and pays expenses in compliance with lease terms.
Prepares all required legal notices. Recommends and coordinates
legal action as necessary.
Reviews and reconciles tenant rent and Common Area Maintenance
(CAM) recovery charges.
Negotiates early terminations of leases. Provides lease analysis
for client's review and approval. Documents settlement of and
notifies affected parties.
Supports all property sales by overseeing due diligence process and
monitoring the activity of outside brokers.
Performs other duties as assigned.
Provides formal supervision to individual employees within single
functional or operational area. Approves subordinate's
recommendations for staff recruitment, selection, promotion,
advancement, corrective action and termination. Effectively
recommends same for direct reports to next level management for
review and approval. Plans and monitors appropriate staffing levels
and utilization of labor, including overtime. Prepares and delivers
performance appraisal for staff. Mentors and coaches team members
to further develop competencies. Leads by example and models
behaviors that are consistent with the company's
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and
a minimum of four to six years of related experience and/or
CERTIFICATES and/or LICENSES
Real estate license required. CPM or RPA professional designation
or candidacy preferred.
Excellent written and verbal communication skills. Strong
organizational and analytical skills. Ability to provide efficient,
timely, reliable and courteous service to customers. Ability to
effectively present information.
Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles.
Ability to calculate intermediate figures such as percentages,
discounts, and commissions. Conducts advanced financial
Ability to comprehend, analyze, and interpret complex documents.
Ability to solve problems involving several options in situations.
Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Intermediate to advanced skills with Microsoft Office Suite
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company
policies, and business practices to achieve general results and
deadlines. Responsible for setting work unit and/or project
deadlines. Errors in judgment may cause short-term impact to
Keywords: CBRE, Inglewood , General Manager - Retail, Hospitality & Tourism , Inglewood, California
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