Assistant Estate Manager- Concierge
Company: B PANACHE
Posted on: January 8, 2022
Asst. Estate/Property Manager And Concierge
We're seeking a Los Angeles-based, hardworking individual, ready to
work in a dynamic and growing company. As an Assistant Estate
Manager and Concierge, this team member will assist in taking
meticulous care of clients' luxury homes, as well as fulfilling
unique, concierge requests.
Potential candidates are passionate, flexible, outgoing,
resourceful, organized, detail-oriented, customer-focused problem
solvers. They have great communication skills, the utmost
discretion, and a strong desire to work in the luxury industry.
They enjoy a working environment with a mix of autonomy and
teamwork, where no two days are exactly alike.
Your work will take place at our office in Beverly Hills, onsite at
luxury estates in the L.A. area, or remotely from your home.
Competitive pay, flexible schedule, paid vacation/holidays. A very
fun, and knowledgeable team who are excited to welcome you on
--- Conduct routine walkthroughs of client estates to ensure home
and property are safe, secure, and in tip-top shape. Report any
notable issues, along with actionable solutions.
--- Conduct detailed pre-arrival inspections and preparations for
client visits, including testing home features and systems
(appliances, HVAC, technology, plumbing, security, lighting, etc.),
ensuring immaculate cleanliness, scheduling/managing needed service
providers and attending to client requests, such as shopping for
groceries, arranging floral deliveries, sourcing private chefs,
--- Provide support and management for short-term client-leased
estates, including move-in and move-out projects (load-in/load-out,
luxury hotel-style staging, supply ordering, damage inspections,
--- Manage estate issues and projects (onsite and remote) including
sourcing and scheduling vetted, top-notch service providers
(plumbers, electricians, I.T. technicians, landscapers, etc.) to
swiftly address repairs and needs.
--- Prepare homes for real estate showings to create a sense of
inviting warmth and luxury, akin to a 5-star hotel, by scheduling
touch-ups for home, pool, and landscaping, setting lighting to
optimal levels, powering up movie theaters, and ambient music,
coordinating floral installs, turning on property's water features,
cordially greeting agents and prospective buyers, etc.
--- Develop and/or improve estate management inspection checklists
to best achieve objectives, ensuring each is structured
efficiently, issues can be captured and no details are missed.
--- Assist and supervise client events (load-in/load-out, guest
activity, etc.) and arrange and coordinate onsite vendor services
as needed (generators, portable restrooms, on-call plumbers,
--- Assist with concierge-related requests including dining
reservations, entertainment, luxury tours and excursions, special
purchases, recreational activities, nightlife experiences, spa and
beauty appointments, auto needs, travel services, medical services,
referral research, errands, and more.
--- Regularly communicate with the team, record updates, and track
progress via Slack, Asana, Monday, and Alice software.
--- Reviewing and updating task timelines and notes via project
--- Responding quickly to important communication via phone, email,
--- 1+ years working with luxury homes or property (property
management, interior design, construction, real estate, etc.) or
hotels (concierge, front office, etc.)
--- Bachelor or Associate degree
--- Enjoy being in a dynamic job where no task is above or below
--- Eager to ask questions in order to gain a better
--- A constant drive to improve the experience for our clients and
our internal processes: "How can I make things better?"
--- A great conversationalist and email writer, with the ability to
quickly build rapport and credibility
--- Your schedule is flexible and will be willing to work weekends
and evenings when necessary
--- Valid California driver's license with clean driving record and
reliable personal vehicle
--- Willing to submit a background check and reference check
--- Able to submit proof that you're fully vaccinated against
--- Knowledge/expertise of Los Angeles, including dining, hotels,
activities, entertainment, attractions, etc.
--- Knowledge/expertise of luxury goods
--- A keen eye for aesthetics
--- Sense of humor
--- Bilingual or Spanish speaking proficiency
B PANACHE is a boutique firm specializing in high-touch destination
management for the City of Los Angeles. We cater to inbound luxury
travelers and homeowners - exclusively Ultra High Net Worth
Individuals (UHNWI), with two primary services:
Travel Design and Management: For leisure travelers, we design and
manage all aspects of their Los Angeles vacation, including
detailed itineraries, luxury accommodations, tailor-made
experiences, transportation logistics, and private concierge
services throughout their stay.
Estate Management: We provide part-time luxury estate management,
designed for clients with second homes or vacation rentals in the
City of Los Angeles. This service includes routine property checks,
pre-arrival home preparation, vendor/staff sourcing, event
coordination, private concierge services, and more.
To learn more about B PANACHE visit our websites:
Keywords: B PANACHE, Inglewood , Assistant Estate Manager- Concierge, Hospitality & Tourism , Inglewood, California
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