InglewoodRecruiter Since 2001
the smart solution for Inglewood jobs

Area Supervisor

Company: Ross Stores
Location: Inglewood
Posted on: January 7, 2021

Job Description:

GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environments:


  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

    Customer Service:

    • Treats all Customers, Associates, and other leaders with respect.
    • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

      Personal and Store Brand

      • Represents and supports the Company brand at all times.
      • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
      • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
      • Responsible for daily trash removal.
      • Inspects restrooms hourly to ensure that cleanliness standards are met.

        General Merchandising:

        • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
        • Responsible for receiving merchandise truck when needed.
        • Processes all merchandise with a sense of urgency.
        • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
        • Responsible for cleanliness and organization of all Stockrooms.
        • Helps deliver and place merchandise on sales floor when all merchandise is processed.
        • Responsible for ensuring any back-stock is secured and processed to Company policy.
        • Responsible for merchandising of department including the back stock.
        • Responsible for the reduction of loss due to damage.
        • Ensures compliance to the monthly presentation guidelines in assigned area.
        • Responsible for floor moves and signing including promotional signing as needed.
        • Responsible for re-wraps as needed.

          Loss Prevention:

          • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
          • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
          • Ensures Public View Monitor (PVM) system is maintained properly.
          • Conducts "Code 50" package inspections.
          • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

            Front End Supervision and Operations:

            • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
            • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
            • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
            • Controls Retail Associates' break schedule for backups, lunches and breaks.
            • Ensures all equipment is working properly.
            • Maintains proper supplies and recovery for the Front End area.
            • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
            • Teaches all Associates the "Scan and Bag" best practice.
            • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.

              Fitting Rooms:

              • Responsible for the maintenance and cleanliness of the Fitting Rooms.
              • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
              • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

                Administrative Duties as Assigned by Store Manager:

                • Ensures Cash pulls and bank deposits are conducted to Company policy.
                • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
                • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
                • Other duties as assigned by Store Manager.

                  COMPETENCIES:

                  • Manages Work Processes
                  • Business Acumen
                  • Plans, Aligns & Prioritizes
                  • Builds Talent
                  • Collaborates
                  • Leading by Example
                  • Communicates Effectively
                  • Ensures Accountability & Execution

                    QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

                    • Excellent verbal communication skills.
                    • Fluency in English.
                    • Prior Customer Service and supervisory experience preferred.
                    • Familiarity with point-of-sale equipment and applications.
                    • Ability to perform basic mathematical calculations commonly used in retail environments.
                    • Ability to work evenings and weekends.

                      PHYSICAL REQUIREMENTS/ADA:

                      • Ability to use all Store equipment, including PDTs, registers and PC as required.
                      • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
                      • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
                      • Ability to occasionally push, pull and lift more than 25 lbs.
                      • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
                      • Certain assignments may require other qualifications and skills.
                      • Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.

                        SUPERVISORY RESPONSIBILITIES:

                        • Retail Associates
                        • Stockroom Leads (where applicable)

                          DISCLAIMER

                          This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

                          Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
                          Req. Number:
                          08478100
                          Posted Date:
                          11/1/2020
                          Address:
                          3460 W. Century Blvd
                          City, State:
                          Inglewood, CA
                          Postal Code:
                          90303

Keywords: Ross Stores, Inglewood , Area Supervisor, Hospitality & Tourism , Inglewood, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates: Food Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Lake Elsinore
Posted on: 01/19/2021

Line Cook - Aliso Viejo Chili's
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: Aliso Viejo
Posted on: 01/19/2021

Delivery Driver - Flexible Schedule
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Glendora
Posted on: 01/19/2021


Postmates: Food Delivery Driver
Description: Postmates has the largest
Company: Postmates
Location: Arcadia
Posted on: 01/19/2021

Customer Service Representatives
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to supply specialized guidance to our current (more...)
Company: Tima
Location: San Gabriel
Posted on: 01/19/2021

Delivery Driver - Weekly Pay
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Lake Elsinore
Posted on: 01/19/2021

Restaurant Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Altadena
Posted on: 01/19/2021

Postmates: Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Yucaipa
Posted on: 01/19/2021

Line Cook BOH - Hiring Immediately
Description: Flame Broiler - Line Cook br 14.50-18/hr br 15091 Newport Avenue, Tustin, CA 92780 We offer: Flexible work schedules Healthcare benefits Meal discounts
Company: Landed
Location: Aliso Viejo
Posted on: 01/19/2021

Flame Broiler Cashier Team Member FOH
Description: Flame Broiler - Cashier / Team Member 13.50-17/hr br 7129 Katella Avenue Stanton, CA 90680 We offer: ul li Flexible work schedules li Healthcare benefits
Company: Landed
Location: Cypress
Posted on: 01/19/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Inglewood RSS job feeds