Customer Retention Manager
Posted on: February 9, 2024
A company is looking for a Customer Retention Manager.
Supporting the Small Group book of business by managing risk
escalations, renewals, and customer churn
Using data analyses and communication strategies to achieve
Owning Small Group customer trends, informing internal teams of
areas for improvement and immediate needs
Bachelor's degree in Business Administration, Communications, or a
Minimum of 2 years experience in managing a customer book of
Ability to manage and resolve complex customer issues and
Strong intuition to understand trends by analyzing data and
Keywords: VirtualVocations, Inglewood , Customer Retention Manager, Executive , Inglewood, California
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