Director, Building Operations - Kia Forum
Company: LA Clippers
Location: Inglewood
Posted on: January 19, 2023
Job Description:
The Director of Building Operations is responsible for
scheduling, planning and overseeing the employees engaged in
building maintenance and event set up/break down on a daily basis.
The Director will develop Back of House (BOH) budgets matching
staffing to event needs in the most efficient manner. The Director
will also collaborate with Facilities Department heads to develop
annual capital project budgets, develop event estimates, provide
quarterly project spending updates, properly code invoices for
accurate accounting, and follow projects through completion
assuring adherence to budgets.The Director will interface with the
Kia Forum Production Department and other department heads as
necessary to ensure that the Facilities Division is providing the
highest level of service. The position collaborates with internal
and external clients to develop manpower scheduling requirements
while minimizing labor expenses for each event. The Director will
work with the Vice President of Production to prioritize daily
event needs and orchestrate activities to maximize labor
productivity. The position includes oversight of facility
maintenance and event set-up while ensuring the optimal guest and
client experience. This position has oversight of six (6) full time
employees, up to 30 part-time operations crew members as well as
contracted custodial staff and any maintenance work requested. This
position has direct supervision over Uniform Distribution for the
Operations Crew Members, Facility Maintenance Team Members, Food &
Beverage Staff, Crowd Management and Custodial vendors. This
position is additionally responsible for understanding the
Operations and Housekeeping requirements for all arena concerts,
and all other events (boxing, wrestling, trade shows,) and will
manage appropriate staffing levels based on the specific needs of
each event. The Director will assist with preparation of the
operations budget totaling over $1million annually of capital and
operating expenses. In addition to preparing the budgets, the
Director will also be engaged daily with the production and
building operations managers to assure labor and expenses are being
managed to these budgets (operating and event). The scope of this
position encompasses a 24 hour, 7 day a week operation with the
transition of daily events, multiple unions, work rules and
jurisdictions. Principal Duties and Responsibilities
- Working with other departments and divisions. Collaborate with
Kia Forum departments to develop EVC budgets on quick turn-around
for bookings as well as follow-up Final EVC's once event is booked
and requirements are set.
- Oversee the management of the internal and external labor
expenses for building operations along with managing the department
within parameters of the overall operating budget as well as each
individual event budget.
- Oversee the daily operations of the Custodial Vendor.
- Supervise uniform distribution, collection, and cleaning of
approximately 1,000 uniform pieces per week. This includes all
uniform needs of the facility (Food and Beverage, Security, Ushers,
Building Operations staff, etc.)
- Track costs against budgets for both events (load
up/set-up/event/load out) and departmental operations budgets
(repairs/maintenance). Make necessary changes in process/
procedures/ scheduling to assure labor and event expense continue
to track to each event budget.
- Develop and/or approve all staffing schedules to assure
efficiency in labor calls for both event requirements and
maintenance functions. Monitor facility condition and plan;
organize/assign work for trade labor in a cost-conscious manner,
while seeking highest level of service to guests, clients, and
other building occupants.
- Working with department heads, initiate, budget, plan and
oversee building operations capital improvements assuring adherence
to schedules and budgets thru completion. Compile scope of work and
initial project cost estimates for annual capital improvement
budget process. Track Capital Improvement project spending.
- Responsible for developing, maintaining, and implementing
preventative maintenance programs for all building event related
equipment including staging, arena & theater seating, theater
curtain systems, material handling equipment. Engage outside
vendors as necessary to make necessary repairs or complete
service.
- Responsible to seek "best practices" to maintain a first-class
facility, delivering superior service to internal and external
clients. Attend necessary training and spearhead initiatives that
foster a 'zero tolerance' for downtime.
- Responsible for coordinating event related building operations
for non-union labor related to event set-ups/installation, day of
event execution and the subsequent event load out.
- Continuously review departmental needs and make recommendations
on employee training, maintenance, and special projects with a goal
of ensuring the highest client satisfaction and guest experience.
- Four-year degree education or an equivalent combination of
education and experience is preferred.
- In-depth knowledge of building and facility management.
- 10 years of Facility Management experience dealing with
multiple events in a time sensitive environment.
- Excellent communication skills with all levels of the
organization.
- Ability to demonstrate success in managing multiple tasks while
under tight deadlines and financial constraints.
- Conflict resolution.
- Ability to plan, develop, analyze, and manage expenses to
departmental P&L's, Operating and Capital budgets. Proficient
in understanding and participating in the financial reporting
process for a Fortune 500 corporation (forecasting spending, cash
flow, and identification of potential departmental risks and
opportunities).
- Commitment to providing a high-quality service experience for
both internal and external clients.
- Leadership ability that can guide across multiple functions and
labor groups.
- Progressive experience in Facilities Management with direct
responsibility for supervising back of house operating functions
with an emphasis on Building Maintenance and Operations.
- Must be able to work a flexible schedule inclusive of weekends,
nights, and holidays. Preferred:
- Commitment to providing a high-quality service experience for
both internal and external clients.
- Leadership ability that can guide across multiple functions and
labor groups.
- Progressive experience in Facilities Management with direct
responsibility for supervising back of house operating functions
with an emphasis on Building Maintenance and Operations.
Compensation:The target salary range for this role is $110,000 to
$120,000 per year.#LI-DNP
Keywords: LA Clippers, Inglewood , Director, Building Operations - Kia Forum, Executive , Inglewood, California
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