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Director of Hygiene

Company: Gentle Dental
Location: Inglewood
Posted on: August 7, 2022

Job Description:

InterDent is a well established and growing organization supporting 180 dental offices across 8 western states, primarily under the brands of Gentle Dental and SmileKeepers. At InterDent, our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. The Director of Hygiene is responsible for ensuring all aspects of the Hygiene program are maintained to the established and appropriate levels. In this role, the Director of Hygiene is responsible for the development of dental hygienists to optimize oral hygiene care delivered to patients while meeting defined performance and financial objectives. Core Responsibilities

  • Drive superior levels of patient service and employee satisfaction while striving continuously to improve clinical and operational results
  • Track, report, and seek to continuously improve operational and patient satisfaction metrics across all offices
  • Communicate regularly with operational and clinical staff on financial, operational, and clinical matters
  • Use regularly scheduled provider meetings for all Hygienists as a means to: facilitate the implementation of new policies and procedures; introduction to new products or formulary changes; develop strong team approach to problem solving; and to bring forth any clinical concerns and suggestions for improvement
  • Deliver regional training and both remote and in person one on one coaching to promote quality care, patient satisfaction and increase revenue
  • Provide help in the moment support to Hygienists
  • Utilize existing curriculum and create/revise new curriculum to support the development of Hygienists in the company.
  • Identify office or regional deficiencies and execute plans to improve performance
  • Responsible for quality assurance, risk management and infection control programs
  • Responds to patient concerns or complaints when present.
  • Develop any necessary corrective action plans as a result of consistent quality assurance auditing of patient cases
  • Assist with recruitment, hiring, and onboarding of new hygienists including attending regional conferences, outreach to schools, and networking opportunities Minimum Education and Experience:
    • Licensed and or Registered Dental Hygienist
    • Ability to travel to assigned offices
    • Demonstrated excellence in the field of Hygiene with the ability to coach and develop fellow Hygienists
    • Bachelor s degree or higher in related field
    • Prior Hygienist management and leadership experience
    • Adjunct or full-time dental hygiene faculty experience, and/or dental hygiene consulting experience with a proven track record

Keywords: Gentle Dental, Inglewood , Director of Hygiene, Executive , Inglewood, California

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